Macau:
Please ensure that the recipient information is filled in accurately to avoid delivery delays, loss of parcels, or any additional charges that may be incurred by the courier company.
Certain items (such as snack products) are not eligible for shipping. Please refer to the delivery method indicated on each individual product page.
Shipping Method:
Orders are shipped from Hong Kong to Macau via SF Express.
Shipping fees will be calculated based on the amount shown in our website’s checkout system.
Under normal circumstances, delivery will take approximately 1–2 business days after dispatch, subject to the arrangement and control of SF Express.
Overseas Orders:
When the parcel arrives in the destination country/region, additional charges may be imposed according to local customs policies. These charges may include import duties, VAT (Value Added Tax), and/or customs duties. Such charges are the responsibility of the parcel recipient.
We are unable to predict these fees as they vary by country/region. Please check the relevant import and customs regulations in your country/region before placing an order.
A shipping notification email will be sent once the order has been dispatched. Please ensure that the email address provided is correct and check your inbox accordingly.
If you do not receive emails from our website, please check your spam or junk mail folder.
Business days are Monday to Friday.
Saturdays, Sundays, and public holidays are not considered business days.
